Web Password Management Software

      


Password Self Reset

Password Geneous-Reset (PGR) module: Password Reset software - user self-reset of passwords to enhance security and save help desk calls. Users can reset their passwords without helpdesk intervention in multi or single-platform environments.

Resets are enabled via a browser-based self-help utility in accordance with enterprise security standards that ensure type & numbers of questions fit the needs. This module may be installed on its own or implemented with Account Geneous.

Users re-enable their own accounts if they have forgotten their passwords & accidentally get locked out. Enterprise & user efficiency is increased & the significant reduction in helpdesk calls will ensure a rapid ROI.


Benefits

PGR is a self-help utility that enables end-users to reset passwords, in order to quickly regain access to multiple systems in the enterprise and thereby regain their productivity.

Specialist helpdesk software empowering end-users in this way frees System Administrators and Help Desk staff from the burdens and costs associated with resetting forgotten passwords.

This translates to substantial savings in the time and money dedicated to managing this pervasive end-user problem.

The user-friendly interface also allows Help Desk and Administrators to manage user profiles and provides Security Administrators with an array of authentication controls.

Studies by leading consultant firms have found that Helpdesk support costs range from £10 to £20 per password reset action. The average company experiences 50% or greater volume of calls to be password recovery requests, especially in multi-platform environments thus the requirement for elegant helpdesk solutions is paramount.

Eliminating the help desk procedures of resetting passwords by choosing Password Geneous-Reset will immediately recover helpdesk time and expense by enabling end-users to reset their own passwords securely and efficiently. Another key benefit of SecurPass-Reset is higher quality help desk service for issues other than password resets.

Enterprises that operate longer than normal business hours can ensure efficiency by using self-reset avoiding the need for helpdesk staff to be available for that task out of hours.

The enterprise sets rules to ensure that any reset password is consistent with the corporate policies including ISO 17799 & BS7799 security codes and reduces risk of identity theft.

No additional hardware normally necessary.

No software installed at the desktop.


The Enterprise sets rules including:

  • Number of questions
  • Enterprise questions or employee choice
  • Acceptable answers and rules
  • Lockout: numbers of attempts and times are set
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    Deployment is typically by self-registration

  • Simple browser registration system
  • Can be triggered by login profile
  • Management follows progress and can automatically send emails or enforce registration if not completed in a set time.
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    Web technologies used allow simple setup

  • Allowing reset from own workstation

    • Alternative setups include
  • Reset from colleagues workstation
  • Reset from designated workstation in ‘public’ area
  • Reset from ‘guest’ account
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    Hardware Requirements

    Minimum requirements:

    For the PASSWORD GENEOUS server component: a machine able to run a Java Virtual Machine. Access to a CDROM drive will be required for installation.

    Target (managed) systems include

  • Windows Servers: Intel Pentium III and above, or compatible.

  • OpenVMS: Any supported Digital/Compaq/HP VAX or ALPHA (AXP).

  • Tru64 UNIX: Any supported Digital/Compaq/HP ALPHA.

  • Solaris: Any supported Sparc based.

  • AIX: Any supported Power PC based.

  • HP-UX: Any supported HP PA-RISC.

  • Linux: Intel Pentium III and above, or compatible; multi-platform (please ask).

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    Software Pre-Requisites

    • Client (GUI): a browser, e.g. Mozilla/Firefox 1.0 or Internet Explorer 6.

    • Server and Targets: Java Virtual Machine 1.4

    • Operating systems for the server and target systems (resulting from the above JVM requirement):

  • Microsoft Windows 2000 SP3 or higher, Workstation or Server

  • OpenVMS Vax or Alpha Version 7.3 or higher

  • Compaq Tru64 5.1 and higher

  • HP-UX PA-Risc Version 11 and higher

  • Sun Solaris sparc 8 and higher

  • IBM AIX 5.1 and higher

  • Linux distribution based on Kernel 2.4 and higher

  • OS/400 V5R1 and higher

  • Oracle 9

  • MS SQL Server 2000

  • MS Exchange 2000

  • Lotus Notes 6LDAP, ODBC etc. any application supporting a standard access interface (simple configuration required).


    • GENEOUS SOFTWARE     provides Identity Management (IdM and IAM) solutions to increase enterprise security with enhanced access control and improved efficiency. Authentication, role and rule based access control (RBAC), database and directory integration and reduction in helpdesk calls are all provided with the implementation of GENEOUS solutions. The ability to implement the solutions quickly in order to provide a rapid return on investment (ROI) is a fundamental part of the GENEOUS design. The scalability and ROI provided by Geneous solutions makes them ideal for enterprises from a few hundred employees to tens of thousands.

    Windows XP (WindowsXP, WinXP, Win XP, WXP) windows NT (WindowsNT, WinNT, Win NT, WNT), Windows 2003 (Win 2003, Win2003, W2003), Windows .Net Server (Win .Net Server, Win.Net Server), Windows Server 2003 (Win Server 2003, WinServer 2003) Windows 2000 (Windows2000, W2K, Win 2K, Win2K, Win2000, Win 2000, W2000) Windows 98 (Windows98, Win98, Win 98)

    Mainframe, IBM OS/390 (os390, MVS, zSeries, z/OS, zos, z series, V2R10, V1R1, V1R2, V1R3, V1R4), VM, VSE, Linux, IBM OS/400 (os400, A/S 400, as400, iSeries, i series, AS/400, i5/OS V5R3, i5os) UNIX, IBM AIX (pSeries, p series), HP-UX (HPUX, HP UNIX), Sun Solaris, Compaq Tru64 (Tru 64), Novell Netware (Bindery, NDS), Linux, DEC VAX/VMS (Open VMS), Oracle, SAP, MQ,

    TCP/IP (TCPIP), ODBC, FTP, Lotus Notes, Lotus Domino, Websphere, Apache Tomcat, BEA Web Logic (WebLogic), Tivoli Netview, Sun ONE Application Server, Microsoft .NET, SQL, LDAP, SQL Server, RACF (SecureWay Security Server), CA-ACF2, CA-Top Secret, Internet Explorer 6.x (IE6, IE 6), Internet Explorer 5.x (IE5, IE 5), Netscape 7.x, Netscape 6.x, Firefox, Mozilla, Opera